Last updated: [26-June-2024]
- Introduction
Welcome to [Hydrocool.co] (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us.
- Information We Collect
We collect information that you provide directly to us when you use our contact form, including:
- Name
- Address
- Phone number
- Email address
We may also automatically collect certain information about your device, including:
- IP address
- Browser type
- Device type
- Operating system
This information is collected by our security plugin (Wordfence) to help protect our website from malicious activities.
- How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you to provide customer service
- Send you emails
- Find and prevent fraud
4. Cookies
Our website uses cookies, which are small text files stored on your device. We use cookies to improve your browsing experience and the functionality of our site. You can control cookies through your browser settings.
- Third-Party Services
We use the following third-party services that may collect information about you:
- Google Analytics: We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/
- Wordfence: We use Wordfence for security purposes. Wordfence may collect and process data about visitors to our website.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us through our website’s contact page.
- Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
- Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
- Legal Compliance
As we are based in the UAE, we may be obliged to share client information upon official request by authorities.
- Contact Us
If you have any questions about this Privacy Policy, please contact us via our website’s contact page.